This Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy (“Policy”) sets forth the standards, procedures, and controls implemented by Vestra Holdings (“Vestra”, “we”, “us”, or “our”) to prevent the misuse of its real estate investment platform for money laundering, terrorist financing, fraud, or other illicit activities. This Policy is designed to ensure strict compliance with all applicable laws and regulations in the jurisdictions where Vestra operates, including but not limited to the United States Bank Secrecy Act (BSA), USA PATRIOT Act, Financial Action Task Force (FATF) Recommendations, European Union AML Directives, and relevant local requirements.
This Policy applies to all users (“Users”), employees, contractors, agents, partners, and affiliates of Vestra Holdings who access or use any part of the Vestra platform.
Vestra Holdings is committed to maintaining a robust KYC/AML program that meets or exceeds industry standards as set by:
We regularly review this Policy in light of evolving regulatory guidance and best practices.
The objectives of this Policy are:
Money Laundering: The process of concealing the origins of illegally obtained funds so they appear legitimate.
Terrorist Financing: Providing financial support to individuals or organizations involved in terrorism.
Customer Due Diligence (CDD): Procedures for verifying the identity of Users.
Enhanced Due Diligence (EDD): Additional scrutiny applied to higher-risk Users or transactions.
Politically Exposed Person (PEP): An individual who holds a prominent public position or function.
Vestra adopts a risk-based approach (RBA) to KYC/AML compliance:
Risk categories include: Low Risk; Medium Risk; High Risk. EDD is applied where higher risk is identified.
All individual Users must provide:
Entities must provide:
Verification may include:
If discrepancies arise during verification or if documentation cannot be authenticated satisfactorily, account creation will be denied or suspended pending further review.
Vestra employs automated systems and manual reviews to monitor User activity on an ongoing basis:
Transactions are monitored for:
EDD is triggered if:
EDD measures may include additional documentation requests; interviews; closer monitoring; senior management approval prior to onboarding/high-value transactions.
All Users are screened against OFAC lists; UN/EU sanctions lists; local law enforcement watchlists; Interpol Red Notices; known fraud databases at onboarding and periodically thereafter.
Accounts matching sanctioned individuals/entities will be frozen immediately pending investigation/reporting.
Vestra maintains detailed records for at least five years after account closure/last transaction as required by law:
Records include:
Records are stored securely with restricted access only to authorized personnel.
If suspicious activity is detected—whether through automated alerts/manual review—Vestra’s Compliance Officer will investigate promptly.
Where warranted under applicable law/regulation, SARs will be filed with FinCEN or relevant national authority without notifying the User (“tipping off” prohibition).
Vestra cooperates fully with law enforcement/regulatory agencies in investigations relating to money laundering/terrorist financing/fraud.
Requests for information from authorities will be handled confidentially and expeditiously within legal constraints.
All employees receive regular training covering:
Training frequency: At least annually; more often if regulatory changes/new typologies emerge.
New hires must complete training before accessing sensitive systems/customer data.
KYC data is collected/stored in accordance with applicable privacy/data protection laws including GDPR where relevant. Access is strictly limited; data breaches are reported per regulatory requirements.
Users have rights regarding their personal data as set out in our Privacy Policy but these do not override legal/regulatory obligations regarding record retention/disclosure for AML purposes.
Where Vestra engages third parties/vendors for KYC checks/payment processing/etc., we conduct due diligence on those providers’ own AML controls before engagement and periodically thereafter. Contracts require adherence to equivalent standards as set forth herein.
No outsourcing relieves Vestra Holdings from ultimate responsibility for compliance with this Policy/laws/regulations.
This Policy is reviewed at least annually—or sooner if there are material changes in regulation/business model/risk environment—and updated accordingly by the Compliance Officer with Board oversight.
All changes communicated promptly via Platform/email notification.
Contact Information
For questions about this policy:
Phone: +63 946 449 8012
Email: support@vestraproperties.pro
Address: Aurora, CO, 80016 United States