This Electronic Communications & Electronic Signature Consent ("Consent") explains how Vestra ("Vestra," "we," "our," or "us") delivers communications electronically and how electronic signatures are used on the Vestra Platform.
By creating an account, accessing, or using the Platform, you consent to receive communications electronically and agree that your electronic signature has the same legal effect as a handwritten signature, to the fullest extent permitted by applicable law.
This Consent should be read together with our:
Terms of Service
Privacy Policy
Payment & Withdrawal Policy
KYC/AML Policy
This Consent applies to all electronic records and communications relating to your use of the Platform, including but not limited to:
Account registration;
Identity verification;
Investment agreements;
Marketplace transactions;
Payment confirmations;
Withdrawal confirmations;
Account statements;
Investment confirmations;
Tax-related documents;
Regulatory disclosures;
Privacy notices;
Policy updates;
Customer support communications;
Security notifications;
Legal notices.
You agree that Vestra may provide required communications electronically instead of in paper form.
Electronic communications may include:
Emails;
In-app notifications;
Website notifications;
Dashboard messages;
Secure account messages;
Downloadable PDF documents;
Mobile application notifications;
Live account alerts.
Electronic delivery satisfies any legal requirement that communications be provided in writing where permitted by applicable law.
You agree that the following actions may constitute your electronic signature:
Clicking "Agree", "Accept", "Continue", "Submit", or similar buttons;
Checking consent boxes;
Creating an account;
Logging into your account after accepting updated agreements;
Completing identity verification;
Authorizing investments;
Confirming Marketplace transactions;
Authorizing withdrawals;
Using biometric authentication where supported;
Any other electronic action clearly intended to indicate your acceptance.
Electronic signatures are legally binding to the same extent as handwritten signatures, subject to applicable law.
To access electronic communications, you should have:
A compatible computer, smartphone, or tablet;
Internet access;
A supported web browser or the Vestra mobile application;
A valid email address;
The ability to view and download PDF documents where necessary.
You are responsible for maintaining the equipment and software needed to access electronic records.
You are responsible for maintaining accurate contact information, including your:
Email address;
Mailing address;
Telephone number (if provided);
Other contact information maintained in your account.
Failure to keep your information current may prevent you from receiving important notices.
Where permitted by applicable law, you may request a paper copy of certain communications.
Vestra reserves the right to charge a reasonable administrative fee where permitted by law for producing and delivering physical copies.
Certain documents may only be available electronically where permitted by applicable law.
You may withdraw your consent to receive electronic communications by contacting Vestra.
However, withdrawing your consent may limit or prevent your ability to:
Maintain an active account;
Complete investments;
Receive required disclosures;
Use certain Platform services.
If electronic communications are essential to providing our services, withdrawal of consent may require closure of your account.
Withdrawal of consent does not affect the legal validity of electronic communications or signatures provided before the withdrawal.
An electronic communication is considered delivered when it is:
Sent to your registered email address;
Made available within your Vestra account;
Posted within the Platform;
Delivered through the mobile application;
Otherwise made available using the contact information you have provided.
It is your responsibility to regularly review your account and communications.
You are encouraged to download or print copies of important documents for your personal records.
Vestra may retain electronic records in accordance with:
Applicable laws;
Regulatory requirements;
Our Privacy Policy;
Our record retention obligations.
While Vestra employs commercially reasonable security measures, electronic communications may be subject to risks beyond our reasonable control, including:
Internet interruptions;
Email delivery failures;
Device failures;
Cybersecurity incidents affecting third-party providers.
Users should take reasonable steps to protect their own devices and account credentials.
Vestra may update this Electronic Communications & Electronic Signature Consent from time to time to reflect changes in:
Applicable laws;
Regulatory requirements;
Technology;
Platform functionality;
Business operations.
Updated versions will be published on the Platform with a revised Effective Date.
Continued use of the Platform after the Effective Date constitutes acceptance of the updated Consent.
If you have questions regarding this Electronic Communications & Electronic Signature Consent, please contact us through:
Email: support@vestraproperties.pro
Contact Form: Available through the Platform
Live Chat: Available through the Platform