Effective Date: September 1, 2026

1. Introduction

This Acceptable Use Policy ("Policy") establishes the standards governing the use of the Vestra platform ("Platform") by all users.

This Policy is intended to protect the security, integrity, availability, and reliability of the Platform while ensuring a safe environment for investors, property owners, partners, and other users.

By accessing or using the Platform, you agree to comply with this Policy, our Terms of Service, and all other applicable Vestra policies.

2. Purpose

The purpose of this Policy is to:

  • Protect users and investors;

  • Maintain the integrity of the Platform;

  • Prevent fraud and financial crime;

  • Protect confidential information;

  • Ensure compliance with applicable laws and regulations;

  • Promote respectful and responsible use of Vestra's services.

Failure to comply with this Policy may result in warnings, account restrictions, suspension, termination, legal action, or regulatory reporting where appropriate.

3. Authorized Use

You may only use the Platform for lawful purposes and in accordance with:

  • This Policy;

  • The Terms of Service;

  • Applicable laws and regulations;

  • Any instructions or guidance provided by Vestra.

You are responsible for all activities carried out using your account.

4. Account Responsibilities

Users must:

  • Provide accurate and truthful information;

  • Maintain the security of their login credentials;

  • Use only their own account;

  • Notify Vestra immediately of suspected unauthorized access;

  • Keep account information current;

  • Complete identity verification when requested.

You are responsible for all activity occurring under your account unless unauthorized access resulted from circumstances beyond your reasonable control.

5. Prohibited Activities

You must not use the Platform to engage in unlawful, harmful, deceptive, or abusive conduct.

Prohibited activities include, but are not limited to:

Fraud and Financial Crime

  • Money laundering;

  • Terrorist financing;

  • Tax evasion;

  • Identity theft;

  • Identity fraud;

  • Payment fraud;

  • Credit card fraud;

  • Forgery;

  • Use of stolen financial instruments;

  • Misrepresentation of ownership or identity.

False Information

You must not:

  • Submit false information;

  • Provide forged documents;

  • Use fake identification;

  • Impersonate another individual or organization;

  • Misrepresent your source of funds;

  • Misrepresent investment intentions.

Multiple Accounts

Unless expressly authorized by Vestra, users may not:

  • Create multiple personal accounts;

  • Circumvent account restrictions;

  • Register accounts using false identities;

  • Transfer accounts to another person;

  • Sell or purchase Vestra accounts.

Platform Abuse

Users must not:

  • Exploit software vulnerabilities;

  • Interfere with Platform operations;

  • Circumvent Platform controls;

  • Attempt unauthorized access;

  • Reverse engineer Platform software except where expressly permitted by applicable law;

  • Disrupt Platform availability.

Unauthorized Automation

You may not:

  • Use bots;

  • Deploy automated scripts;

  • Scrape Platform content;

  • Harvest user information;

  • Use automated trading tools without written authorization;

  • Generate excessive automated requests.

Reasonable use of publicly documented APIs, where officially provided by Vestra, is permitted only in accordance with applicable API terms.

Malicious Activity

Users must not:

  • Upload malware;

  • Introduce viruses;

  • Distribute ransomware;

  • Conduct phishing attacks;

  • Deploy malicious code;

  • Attempt denial-of-service attacks;

  • Probe Platform vulnerabilities;

  • Attempt to bypass security controls.

Abuse of Other Users

Users must not:

  • Harass;

  • Threaten;

  • Intimidate;

  • Discriminate;

  • Defame;

  • Stalk;

  • Abuse;

  • Encourage violence;

  • Publish private information without authorization.

Vestra maintains a zero-tolerance approach toward abusive conduct.

Abuse of Vestra Staff

Users must not:

  • Use abusive language toward employees;

  • Threaten customer support representatives;

  • Repeatedly submit abusive complaints;

  • Harass Platform moderators;

  • Attempt to intimidate Vestra personnel.

Professional and respectful communication is expected at all times.

Referral Abuse

Users must not:

  • Create fake referrals;

  • Refer themselves;

  • Purchase referral accounts;

  • Sell referral codes;

  • Manipulate referral campaigns;

  • Misrepresent referral incentives.

Marketplace Manipulation

Users must not:

  • Manipulate share prices;

  • Coordinate deceptive trading activity;

  • Submit fraudulent listings;

  • Misrepresent investment opportunities;

  • Engage in wash trading or other deceptive market practices.

Intellectual Property Violations

You may not:

  • Copy Platform content without authorization;

  • Reproduce Vestra branding;

  • Remove copyright notices;

  • Use Vestra trademarks without permission;

  • Infringe third-party intellectual property rights.

6. Security Responsibilities

Users are expected to help maintain Platform security.

You should:

  • Use strong passwords;

  • Enable multi-factor authentication where available;

  • Keep devices secure;

  • Protect account credentials;

  • Report suspicious activity promptly.

Failure to maintain reasonable account security may increase the risk of unauthorized access.

7. Compliance with Laws

Users must comply with all applicable laws governing:

  • Financial services;

  • Securities;

  • Taxation;

  • Anti-Money Laundering;

  • Counter-terrorism financing;

  • Consumer protection;

  • Data protection;

  • International sanctions;

  • Digital communications.

Users remain responsible for ensuring that their use of the Platform is lawful within their jurisdiction.

8. Monitoring and Enforcement

To protect the Platform and comply with legal obligations, Vestra may monitor Platform activity using automated and manual processes.

Monitoring may include:

  • Login activity;

  • Transaction monitoring;

  • Security events;

  • Compliance reviews;

  • Fraud detection;

  • Risk assessments;

  • Investigation of suspected policy violations.

Monitoring is conducted in accordance with our Privacy Policy and applicable law.

9. Enforcement Actions

Where this Policy is violated, Vestra may take one or more enforcement actions, including:

  • Educational warnings;

  • Account strikes;

  • Temporary feature restrictions;

  • Suspension of deposits or withdrawals;

  • Temporary account suspension;

  • Permanent account termination;

  • Cancellation of referral rewards;

  • Removal of Marketplace access;

  • Reporting to payment providers;

  • Reporting to financial institutions;

  • Reporting to regulatory authorities;

  • Reporting to law enforcement where required.

The enforcement action taken will depend on the nature and severity of the violation.

10. Reporting Violations

Users who become aware of suspected violations of this Policy are encouraged to report them through:

  • Email;

  • Contact Form; or

  • Live Chat.

Reports should include sufficient information to allow Vestra to investigate the matter.

Knowingly submitting false reports may itself constitute a violation of this Policy.

11. No Circumvention

Users must not attempt to circumvent any enforcement action by:

  • Creating new accounts;

  • Using another person's account;

  • Using false identities;

  • Using automated tools;

  • Concealing their identity;

  • Using unauthorized methods to regain access.

Attempts to bypass Platform restrictions may result in permanent account termination.

12. Cooperation During Investigations

Users agree to cooperate with reasonable requests made during investigations, including requests for:

  • Identity verification;

  • Supporting documentation;

  • Source of funds information;

  • Transaction information;

  • Additional explanations where appropriate.

Failure to cooperate may result in continued account restrictions.

13. Limitation of Platform Access

Vestra reserves the right to limit, suspend, or terminate access to the Platform where reasonably necessary to:

  • Protect users;

  • Prevent fraud;

  • Protect Platform security;

  • Comply with legal obligations;

  • Preserve the integrity of the Platform.

Nothing in this Policy limits Vestra's rights under its Terms of Service or applicable law.

14. Changes to this Policy

Vestra may update this Acceptable Use Policy from time to time to reflect changes in:

  • Applicable laws;

  • Regulatory requirements;

  • Security practices;

  • Platform functionality;

  • Business operations.

Updated versions will be published on the Platform with a revised Effective Date.

Continued use of the Platform after the Effective Date constitutes acceptance of the revised Policy.

15. Contact Us

If you have any questions regarding this Acceptable Use Policy or wish to report a suspected violation, please contact us through:

Email: support@vestraproperties.pro

Contact Form: Available through the Platform

Live Chat: Available through the Platform