This Acceptable Use Policy ("Policy") establishes the standards governing the use of the Vestra platform ("Platform") by all users.
This Policy is intended to protect the security, integrity, availability, and reliability of the Platform while ensuring a safe environment for investors, property owners, partners, and other users.
By accessing or using the Platform, you agree to comply with this Policy, our Terms of Service, and all other applicable Vestra policies.
The purpose of this Policy is to:
Protect users and investors;
Maintain the integrity of the Platform;
Prevent fraud and financial crime;
Protect confidential information;
Ensure compliance with applicable laws and regulations;
Promote respectful and responsible use of Vestra's services.
Failure to comply with this Policy may result in warnings, account restrictions, suspension, termination, legal action, or regulatory reporting where appropriate.
You may only use the Platform for lawful purposes and in accordance with:
This Policy;
The Terms of Service;
Applicable laws and regulations;
Any instructions or guidance provided by Vestra.
You are responsible for all activities carried out using your account.
Users must:
Provide accurate and truthful information;
Maintain the security of their login credentials;
Use only their own account;
Notify Vestra immediately of suspected unauthorized access;
Keep account information current;
Complete identity verification when requested.
You are responsible for all activity occurring under your account unless unauthorized access resulted from circumstances beyond your reasonable control.
You must not use the Platform to engage in unlawful, harmful, deceptive, or abusive conduct.
Prohibited activities include, but are not limited to:
Money laundering;
Terrorist financing;
Tax evasion;
Identity theft;
Identity fraud;
Payment fraud;
Credit card fraud;
Forgery;
Use of stolen financial instruments;
Misrepresentation of ownership or identity.
You must not:
Submit false information;
Provide forged documents;
Use fake identification;
Impersonate another individual or organization;
Misrepresent your source of funds;
Misrepresent investment intentions.
Unless expressly authorized by Vestra, users may not:
Create multiple personal accounts;
Circumvent account restrictions;
Register accounts using false identities;
Transfer accounts to another person;
Sell or purchase Vestra accounts.
Users must not:
Exploit software vulnerabilities;
Interfere with Platform operations;
Circumvent Platform controls;
Attempt unauthorized access;
Reverse engineer Platform software except where expressly permitted by applicable law;
Disrupt Platform availability.
You may not:
Use bots;
Deploy automated scripts;
Scrape Platform content;
Harvest user information;
Use automated trading tools without written authorization;
Generate excessive automated requests.
Reasonable use of publicly documented APIs, where officially provided by Vestra, is permitted only in accordance with applicable API terms.
Users must not:
Upload malware;
Introduce viruses;
Distribute ransomware;
Conduct phishing attacks;
Deploy malicious code;
Attempt denial-of-service attacks;
Probe Platform vulnerabilities;
Attempt to bypass security controls.
Users must not:
Harass;
Threaten;
Intimidate;
Discriminate;
Defame;
Stalk;
Abuse;
Encourage violence;
Publish private information without authorization.
Vestra maintains a zero-tolerance approach toward abusive conduct.
Users must not:
Use abusive language toward employees;
Threaten customer support representatives;
Repeatedly submit abusive complaints;
Harass Platform moderators;
Attempt to intimidate Vestra personnel.
Professional and respectful communication is expected at all times.
Users must not:
Create fake referrals;
Refer themselves;
Purchase referral accounts;
Sell referral codes;
Manipulate referral campaigns;
Misrepresent referral incentives.
Users must not:
Manipulate share prices;
Coordinate deceptive trading activity;
Submit fraudulent listings;
Misrepresent investment opportunities;
Engage in wash trading or other deceptive market practices.
You may not:
Copy Platform content without authorization;
Reproduce Vestra branding;
Remove copyright notices;
Use Vestra trademarks without permission;
Infringe third-party intellectual property rights.
Users are expected to help maintain Platform security.
You should:
Use strong passwords;
Enable multi-factor authentication where available;
Keep devices secure;
Protect account credentials;
Report suspicious activity promptly.
Failure to maintain reasonable account security may increase the risk of unauthorized access.
Users must comply with all applicable laws governing:
Financial services;
Securities;
Taxation;
Anti-Money Laundering;
Counter-terrorism financing;
Consumer protection;
Data protection;
International sanctions;
Digital communications.
Users remain responsible for ensuring that their use of the Platform is lawful within their jurisdiction.
To protect the Platform and comply with legal obligations, Vestra may monitor Platform activity using automated and manual processes.
Monitoring may include:
Login activity;
Transaction monitoring;
Security events;
Compliance reviews;
Fraud detection;
Risk assessments;
Investigation of suspected policy violations.
Monitoring is conducted in accordance with our Privacy Policy and applicable law.
Where this Policy is violated, Vestra may take one or more enforcement actions, including:
Educational warnings;
Account strikes;
Temporary feature restrictions;
Suspension of deposits or withdrawals;
Temporary account suspension;
Permanent account termination;
Cancellation of referral rewards;
Removal of Marketplace access;
Reporting to payment providers;
Reporting to financial institutions;
Reporting to regulatory authorities;
Reporting to law enforcement where required.
The enforcement action taken will depend on the nature and severity of the violation.
Users who become aware of suspected violations of this Policy are encouraged to report them through:
Email;
Contact Form; or
Live Chat.
Reports should include sufficient information to allow Vestra to investigate the matter.
Knowingly submitting false reports may itself constitute a violation of this Policy.
Users must not attempt to circumvent any enforcement action by:
Creating new accounts;
Using another person's account;
Using false identities;
Using automated tools;
Concealing their identity;
Using unauthorized methods to regain access.
Attempts to bypass Platform restrictions may result in permanent account termination.
Users agree to cooperate with reasonable requests made during investigations, including requests for:
Identity verification;
Supporting documentation;
Source of funds information;
Transaction information;
Additional explanations where appropriate.
Failure to cooperate may result in continued account restrictions.
Vestra reserves the right to limit, suspend, or terminate access to the Platform where reasonably necessary to:
Protect users;
Prevent fraud;
Protect Platform security;
Comply with legal obligations;
Preserve the integrity of the Platform.
Nothing in this Policy limits Vestra's rights under its Terms of Service or applicable law.
Vestra may update this Acceptable Use Policy from time to time to reflect changes in:
Applicable laws;
Regulatory requirements;
Security practices;
Platform functionality;
Business operations.
Updated versions will be published on the Platform with a revised Effective Date.
Continued use of the Platform after the Effective Date constitutes acceptance of the revised Policy.
If you have any questions regarding this Acceptable Use Policy or wish to report a suspected violation, please contact us through:
Email: support@vestraproperties.pro
Contact Form: Available through the Platform
Live Chat: Available through the Platform